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  Insurance
Your time is important to you and to us. One of our objectives at our clinic is to get you in, taken care of and on your way as quickly as possible. Getting your insurance information into us prior to your visit will avoid delays associated with insurance verification.

Your insurance company or Medicare will only cover procedures that are medically necessary. Check with your doctor or our front office staff for the cost of procedures before you have them treated.

In some cases, we are unable to verify insurance prior to your appointment and prior to your checkout, or your insurance carrier will not provide us with information on the amount of deductibles that you have met. In these incidences, we must collect the full amount of your charges or your deductibles at the time of service.

If your coverage requires a referral and you or your insurer does not provide one at the time of your visit, we must collect the full amount of your charges at the time of service. Again should a refund situation arise, we will return any overpaid funds within 30 days from the date of service.

Patient Registration Forms

Another way to keep your appointment on time is to fill out any required paperwork prior to your first visit. Many of our patient forms can be downloaded from our website. See Downloads at the top of this page.

Co-pays and Deductibles

Remember that payment for all co-pays and deductibles is due at the time of your appointment. Co-pays for office visits are usually higher for specialists versus primary-care physicians. So check with your insurance carrier to determine if you have a higher co-pay for specialists.

If one of our physicians performs any of the following; injecting, curettage (scraping), electrodessication (burning), freezing or excising a lesion or growth, your insurance company will consider it an office surgery or procedure. Such outpatient surgeries and procedures are often subject to separate co-pays and/or deductibles. Again, check with your insurance carrier to determine how your benefits apply.

Charges

Suspicious skin lesions are often biopsied to determine if the growth is or is not cancerous. There are two charges associated with biopsies. First, our office charges for the actual biopsy performed. Second, there is a dermatopathology lab charge for preparing and examining the biopsy slides under a microscope. An independent lab will bill your insurance carrier for their fees which are not associated with our office.

We charge separately for your office visit and any procedure performed in our office. The office visit covers the evaluation and management or diagnosis of your particular condition. If a procedure is needed to remedy the condition, you will be informed of your treatment options and their costs so you can make an informed decision about having the procedure performed. In such a case, you should expect a charge for both parts of your visit.

Patients seeing Dr. Busselberg for cosmetic services should be prepared to pay the full amount of their charges at the time of service.

Adolescent Patients

If your child is under the age of 18, a parent or legal guardian must accompany the child to their first appointment. If your child arrives without a parent or legal guardian present, their appointment will be rescheduled.

Deposit Policy

For cosmetic appointments, we require a $100 deposit on all sessions except consultations. No deposit is required for medical appointments.

Cancellation Policy

In today's hectic world unplanned issues come up for all of us. We recognize this fact, but we respectfully request that you cancel your scheduled appointment by phone or e-mail a minimum of 24 hours in advance. That way the open slot can be filled with someone needing an appointment.

For cosmetic appointments, failure to provide such notice will result in forfeiture of the $100 deposit.

For medical appointments, if you do not cancel by the deadline, you will be assessed a $35.00 missed appointment fee. This fee is not covered by insurance carriers or Medicare and will be your responsibility to pay at the time of your next visit. Our aim here is to open otherwise unused appointments for our patients, not to collect missed appointment fees. Your cooperation and consideration are appreciated as we institute this new policy.

Appointment Reminders


As a courtesy to our clients, we call to remind you two days in advance of your appointment. We will call you between 6 and 8 p.m. at your primary contact number (usually home) to remind you of your upcoming appointment. If we have your on-line address on file, we may also confirm your appointment by e-mail.



 

 
   

 

 

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